When i taken care of immediately him or her requesting an online installment MN entire selection of loans having both businesses, they simply said for me personally to see the financial ombudsman. I must say i need to have over after that it!

I believe you could potentially talk to new Ombudsman – declare that as they would not send you a listing of their finance your failed to realise exactly how solid their circumstances try – worthy of a-try.

An effective influence! People finance more than 6 years old? My QQ situation might have been from the FOS because the 5th away from but still was not allocated to an adjudicator.

Could be a lot of fun in order to pursue up now the new Adjudicators have had brand new ICL/Money Shop work eliminated from them.

We find. Sure, even the simply good thing about this ICL clutter is that it will release the newest FOS a bit…

Each one of my loans try more 6 years old – In my opinion, We forwarded my personal co Plaint towards FOS for the , I don’t know when it had obtained from the a keen adjudicator (along with my times I have Maybe not been advised We only rating a message to inform me personally compliment of findings) nonetheless they found in my personal rather have, QQ got up until Monday to respond however, I got a message today saying that QQ differ (that i expected) and it surely will Today visit the ombudsman, very although some more weeks I’m praying I have an excellent a great outcome!!as We have merely destroyed out on PDUK and you will pay check show :(.all the best!&well written to you iain!!

Page out-of FOS requesting more info such as Last Impulse and you will lender comments

I had my personal problem upheld recently because of the Ombudsman. My situation was finance more six years old and you may owed redress to your 8 out of 11 finance.

The desired was delivered to QQ towards the Monday and that i had a response yesterday saying they will simply take various other seven days so that myself understand the ‘concurred amount’ and post a new correspondence in the whether it was paid down.

You will find not a clue as to the reasons it will require him or her that it much time but QQ is obviously having fun with almost all their allotted time to drag the fresh procedure aside further…..quel amaze!

Larger many thanks so you’re able to Sara and everybody on the site just who features aided. I do believe in the place of which people cannot have the recommendations, trust and you will rely on so you can complain.

Most of the my money have been over six years of age

It had been for the Ombudsman getting a week and following produced a good provisional decision due to him or her thinking I found myself due over QQ stared. That it had to up coming go back to both me and you will QQ to help you either go along with one to choice or differ having then rationale.

I assented. QQ next grabbed about a week to react and you may agreed. After that it grabbed about two days to find the final decision in writing regarding Ombudsman.

QQ features up to 19th July to resolve adjudicator. We phoned FOS which morn in order to chase and QQ got considering an offer towards the financing more than 6 decades which i are pleased which have. Amazing problem sent in .

Hi Lisa That great development – pleased to see these items are becoming settled. We complained within Oct a year ago. An enthusiastic adjudicator upheld just about two of my finance by the page during the April, but when I spoke to them this morning, he has got asserted that QQ 1) refused to believe that FOS you’ll evaluate loans more than six ages and you may 2) asserted that there clearly was an equilibrium at the conclusion of my personal dealings using them. FOS mentioned that material step 1) continues to be not resolved and needs to wait a little for the results off specific performs they are doing before it are going to be regarded ombudsman!? I got in the past told them that ?462 balance owing at the end try paid back in order to a 3rd class on time when it visited the fresh enthusiast. Did your own situation just take an equivalent channel? I asked the new FOS the length of time this might all of the simply take and you will when i is always to pursue right up, as well as ideal no reason inside also going after for a few days!? Great job once again and you will thanks for one advice you have to possess me personally All the best Chris