Well, my default browser changed. So, I immediately began the uninstaller running and began typing this angry rant in a real web browser. Suddenly, the keyboard stopped responding. I run to the break room to get some water to pass the time hoping my computer would start working again since I had so lovingly crafted a really great rant, but sugar daddy meet com when I came back, there is nothing on the screen but (Not Responding) messages on grayed out windows and a little dialog box sitting there reading “Personalized Settings – Setting up personalized settings for: AVG Secure Browser.”

I let it sit for more than an hour waiting for my computer to come back to life. Nothing. I restarted. With the same “oh by the way we installed some shovelware on your computer” message welcoming me. I started the uninstall again. This time I very carefully read the screen to make sure that unticking the check boxes signified that I DON’T WANT TO INSTALL THE BROWSER. I confirmed that this was the case and unticked the option. Yet, the browser installed anyway. They were pulling their hair out trying to figure out how to zoom into and mark up drawings. I want to make sure you realize this is important time sensitive work that we’re trying to do here. We can’t spend time fixing your MALWARE ATTACK.

I came back into my office and rebooted my computer TO SEE YOUR F***ING SOFTWARE ASKING IF I WOULD LIKE TO USE EXPRESS SETUP OR MANUAL. IT’S ALREADY F***ING INSTALLED!

Long story just a little longer, I now have to instead of working tomorrow like I need to, uninstall your software from 18 workstations.

We have some older men that work with us that have only used computers for some small percentage of their carreers and are still trying to get a hold of this computer fad

So here’s an important question. If a hacker attacks a companies network by installing software without their consent that takes them out of commission for any amount of time at all and that hacker can be identified, they face sever fines and/or prison time. HOW IS WHAT YOU HAVE DONE TO OUR NETWORK ANY DIFFERENT? Let’s compare this to malware: can we do our jobs – NO, do we have to take time out of our busy schedules to remove the malicious code: YES.

If I have to invest even half the time it has taken me to remove your software from the other workstations here, I’m looking at two full days of work. So here’s what I want you to do: I want you to respond. Not with your worthless instructions on uninstalling the MALWARE as in previous messages. I have read these. I need you to fix this attack now without expense to my company. Why should we have to pay for me to fix this. As an engineer we charge my time out at $120 to $185 per hour. Let’s not even start looking into lost oportunity costs based on how bad I’m going to look to my clients who I’m not able to work with on their needs over these next two days.

Meanwhile I go into our conference room to see same Update Notification

We’re going to need you to come to our site and remove all signs of your software from all of our important workstations. Please let me know who I need to talk to to make this happen. Let me be clear: we will come down on you by all means necessary if you do not fix this issue.