It took QQ and Wonga both a to get back to me with their standard response week. QQ just sent any such thing right right back because we phoned them up and asked whether or not they had gotten my plaint after per week (having heard absolutely nothing I became concerned that they had “lost” it or it had “gone missing”). They asked the four standard concerns, that I reacted by giving absolutely absolutely nothing right back.
We emailed both again(assuming they will read it on Monday which will be 3 weeks) to ask for a progress update (I am so impatient but thought it worth chasing to see if that meant a quicker resolution) today.
Longing for an amount that is decent of right straight right back. Having had 33 QQ loans between 2012 and 2015, around 10 wonga and 2 WDA, we spend a complete fortune on interest – and solely because to settle the attention every month, I experienced to borrow once more from some other person. We also got myself into a scenario where i maxed out my credit and overdraft card AND took down a loan….again, all due to the interest that is ridiculous!
This site was therefore helpful! We utilized your template to ntact Wonga, not necessarily anticipating much success and 12 months later (they responded after 2 months saying there is a wait) they offered me personally 1100 inc. interest. We have introduced it into the Ombudsman when I paid over 2500 in interest. They were told by me i was at monetary trouble three times, they put up payment plans and froze interest yet ntinued to lend if you becausek me as quickly since the payment plan ended up being done. We needed seriously to borrow once more to settle other loan providers. Fingertips crossed the Ombudsman know!
Today we ntacted another 5 loan providers. Mr Lender responded within one hour! They stated my 400 loan that we rolled over 12 times (having to pay 1440 interest) ended up being affordable but they are ready to provide me personally a 300 goodwill payment (no interest) if we accept within 5 times. I experienced 2 other PDLs that are live We took this away and I also was at a payment plan with Wonga. Can I pursue utilizing the Ombudsman? It had been only 1 loan but rolled over so times that are many does that matter?
Many Many Many Thanks ahead of time for just about any assistance/advice you can easily share.
Hi simply interested in some advice…. We took away 18 loans from Wonga in 9months between 2009 and July 2010 november. The attention we paid as a whole ended up being over 1200. I happened to be on Ine help during the right some time just 19 (the way I got accepted ended up being beyond me personally). I became overdrawn by my bank by 1900 (arranged) at that time along with fees and missed bills each month! I’m finally out off most of the financial obligation now and since wrote to Wonga they will have provided me personally 670 (which includes the 8% interest), personally i think it is maybe not enough and need to attend the ombudsman but I’m stressed that when it does not rule within my favor will the no credit check payday loans online in Connecticut offer of 670 perhaps perhaps perhaps maybe not stay any longer. We do not desire to go right to the ombudsman and free that cash because it’s nevertheless a complete great deal of income I’m just hoping that I’m eligible for more. Other people held it’s place in this case.
We notice fast quid resolutions appear to be a topic that is hot in order somebody who is achieving the end with this long procedure, I was thinking it might be useful to describe the timelines We have actually enuntered.
Week 1: plaint meant to QQ Week 3: Low provide from QQ Week 8: in the last day’s 8 week duration, last response offering approx 10% of a settlement figure I’d view as realistic Week 8: plaint provided for FOS Week 11: plaint assigned to adjudicator, information from me personally asked for (credit report) Week 15: Quick quid make an offer via FOS for a number of loans, enhancing the figure to approx 30% of practical settlement. What this means is a delay in FOS procedures for just two days, because of an offer being made. Week 20: Fairly long wait, without much information. QQ as an example they would not react to needs from Adjudactor. My adjudicator reached a choice in my own favour. Week 21: QQ ntest the choice therefore it has to visit Ombudsman Week 24: situation assigned to Ombudsman Week 29: choice from Ombudsman during my favor, that was actually a lot more than the Adjudicator had proposed. There have been delays in this being carried out, since throughout the duration, QQ decided to boost the offer by an amount that is modest which resets the clock just a little. Week 30: QQ given 30 days to determine the settlement, eliminate from credit report and move my settlement. 32: QQ transfer the funds week
As you care able to see, total timeframe = 7 or 8 months since beginning plaint.
This is certainly a rather process that is lengthy so that you need certainly to keep your morale up. i did feel that perhaps QQ attempted to stall the rate with this, in an attempt to enurage us to simply accept certainly one of their provides. My plaint began to the finish of November 2015. We suspect quality will longer take even now, nsidering exactly just exactly exactly how busy the FSO are, plus the instances using longer become allotted to both Adjudicators and Ombudsmen.
Between ombudsman final decision and them providing four weeks for qq to cover out…..did you need to do any chasing of qq…..or did they simply spend at week 32 without the hassle that is further? Or did they ntact you?
Hi all its. ing up to my 2 months on Monday for fast quid to reply we noticed today that my loan history has vanished !! i’ve mailed them asking why my history happens to be deleted question i shall get an answer !! other people had this happen and are there any nsequences for this ?
4 times in short supply of my 2 months, i obtained a reaction from QQ saying they will provide me 200 pounds being a gesture of “goodwill”.
I think, on the basis of the loans We took away, We am due around 4,000
We have simply delivered my details into the ombudsman – let’s wait and discover!
This website is great! The other day we began the entire process of plaining about unaffordable loans with 8 payday lenders between 2010-2013, including QQ. FYI I tried to get on my old fast Quid acunt to have information on loans. I happened to be greeted with an email telling me personally i have already been refused for the loan at this juncture!! More to the point they immediately completed a Credit Re Re Re Search that has now shown through to my file. Therefore know about this when you’re doing all of your digging….
I happened to be wondering if anybody uld assist me down only a little? We borrowed over 12000 with QuickQuid making a plaint. they came ultimately back having a offer of approximately 500 which personally I think is far too little to just accept. We place this ahead to your Financial ombudsman that have looked at this further. In the midst of all of it they encouraged me that me would not e to myself directly and is likely to be paid to my trustee because I went bankrupt in April this year due to financial restraints the monies owed to.
Dones anyone determine if this really is true? And is here any real means surrounding this? The fast Quid debts ended up being all cleared before we went bankrupt.
Sara (Financial Obligation Camel) says
This might be rrect. Sorry, the primary pay day loan reimbursement article (s:debtcamel../payday-loan-refunds/) and pay day loan FAQs (s:debtcamel../payday-refunds-faqs/) both make it clear for you to try to get a refund if you are of have been bankrupt that it is pointless.
My plaint against QQ has gone all of the solution to ombudsman degree during the FOS. The ombudsman upheld my plaint and consented aided by the adjudicators findings. Should return around 6,800 using the 8% interest added. QQ have already been offered a 15 Sept due date to answer the ombudsman’s choice. QQ string every thing out so long as feasible so all be ready for a long procedure. Can’t thank you all sufficient and Sara particularly for all of the help and advice from all of these pages therefore the ments part.
Hi Ben very good news about your situation, uld we ask just how long when it comes to ombudsman to choose once it absolutely was handed down through the adjudicator? I’m waiting for the ombudsman in the brief minute to consider my situation
After the adjudicator passed the actual situation to an ombudsman it took three months getting a decision that is preliminary. The ombudsman then provided the company 30 days to answer the initial choice. In my own case QQ have a 15 Sept due date to answer the initial choice. I’ll upgrade this post once i’ve anymore informative data on my instance.